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IMPORTANT NOTES:

Ihram and Intention:

When you make the intention and say talbiyah, you enter ihram! You must pay attention to the ihram prohibitions until you shave and take off ihram. For example: Applying perfume, using scented soap or cologne wipes, brushing teeth with paste... Dyeing hair - beard - mustache, oiling, henna, gelling... Shaving any part of the body or plucking hair or feathers, cutting nails... Plucking grass, flowers, branches or trees that grow spontaneously in the Meccan harem... Fighting, arguing, breaking hearts... Women wearing veils that touch their faces, make-up to do... Men should cover their heads, wear something on their feet that covers their heels other than slippers, wear stitched clothes or shape their Ihram... Be sure to ask any questions you may have about Ihram prohibitions, such as engaging in lustful words and actions, before leaving Medina!

Attention Ladies!

Visiting hours of the Prophet (pbuh) in Medina (Ravza). It starts at 07.00 in the morning and at 21.00 in the morning, right after the morning and night prayers. Density etc. It may change instantly due to circumstances. For this reason, you must be in the inner part of the Masjid at least 1.5 hours before your preferred visit time and perform your daily prayers in this part. Visit entrances and exits; It takes place from gates 25 - 26 - 27 - 28 - 29 and 30.

Performance of Friday Prayer:

The first adhan of Friday is recited half an hour before the noon prayer time.

Half an hour after the first adhan is recited, the imam comes to the sermon, greets and the inner adhan begins. At the end of the adhan, the imam reads the sermon. At the end of the sermon, the iqama is recited and the imam is followed by making the intention for Friday's obligatory prayer. When the two-rakat Friday prayer performed with the imam is over, we perform the last four-rakat sunnah of Friday, four rakats with the intention of zuhru ahir (the obligation of the last noon prayer), and two more rakats by ourselves with the intention of the sunnah of the time, and we finish Friday. Funeral prayers can be performed afterwards - even after Friday prayers. For this reason, we need to wait a little while after the end salute of the obligatory prayer. During this short wait, if there is a funeral to be performed, the muezzins announce it. It is announced how many funerals there are and whether the funeral is male, female or child. When we don't understand what is being said; The intention is made by saying "I intend to perform the funeral prayer, I followed the imam who is ready" and the funeral prayer begins with the imam's takbir. The funeral prayer is a prayer performed standing, without prostration or bowing. It is performed with four takbirs. After the first takbir, it is recited with subhaneke -vecelle senauke-. After the second takbir, Allahumma salli and Allahumma barik are recited. After the third takbir, the funeral prayer is recited, and those who do not know read the Surah Fatiha with the intention of praying. After the fourth takbir, the salute is given. After the funeral prayer, we perform the remaining sunnah prayers.

Tour Cancellation and Refund Conditions:

• At least 50% of the service fee must be paid at the time of registration, and the balance must be paid 10 business days before the tour departure date. If the specified payments are not made within the mentioned periods, the reservation made will be canceled and 50% of the price will be invoiced to the GUEST as withdrawal compensation.
• If the GUEST notifies 21 days before the start of the service that he/she gives up using the tour service he/she purchased, the entire amount paid will be refunded to him/her, excluding the costs arising from taxes, fees and similar legal obligations that must be paid,
  
• The GUEST will be refunded for using the tour service he/she purchased. If he notifies that he is giving up 20-14 days before the start of the service, he agrees to pay 50% of the paid amount to BESTur, and if it is less than 13 days before, he agrees to pay the whole amount to BESTur.
• Additional expenses arising from the date change made by the GUEST will be covered by the GUEST.
• The documents required for the visa must be delivered to Bestur Turizm in full at least 30 days before the departure date.
• In our prices, the payment day is Kuveyt Türk. Collections are made based on the foreign exchange buying rates of the bank.
• Due to the density of departures and returns, our flights may take place a few days later or later.
• BESTur has no legal and/or criminal liability in case the GUEST is prevented from exiting/entering due to personal reasons (tax debt, refusal of permission by any government institution, etc.),
• All responsibility regarding the luggage and its contents belongs to it; The GUEST accepts that he is obliged to follow and control the belongings he has with him, that BEStur or its employees have no legal and/or criminal liability for lost, theft or lost items, and that he will not make any claims against BEStur and/or BEStur employees for the stated reasons.
• Bestur Turizm is an intermediary between the airline company and the passenger and is subject to the Hague Protocol of 28/09/1955. Times may change prior to flight and all times must be confirmed 48 hours prior to departure dates. There may be changes in the routes depending on the city where the plane will land. It is possible for the aircraft type and time to change, this was notified at the time of the contract and the passenger accepted the risk of time change and purchased the tour.
• The GUEST's right to compensation in case of an unforeseen and unpreventable event occurs despite the GUEST's fault, force majeure (adverse weather conditions, road obstacle, strike, terrorism, fog, possibility of war, unpredictable technical difficulties, etc.) BESTur / independent service provider has shown all the necessary care. There is no,
• There is a minimum participation requirement of 15 people in our tour. If the tour is canceled due to insufficient participation, the deadline for notification is 2 weeks before the tour departure date.